Our upgrade policy has changed as of June 7, 2022. If you need help finding your key, see this support article. If you have an active maintenance agreement, one of the benefits that you receive is free upgrades to the latest software version.įor information about attaining your upgraded licenses covered by maintenance, see: I have maintenance, how do I upgrade Snagit or Camtasia? We also offer live webinars and a variety of tutorials to help learn the software. The subscription license includes live chat & email tech support, certification, and access to all updates/upgrades, as well as the convenience of no key for authentication. The Camtasia individual license allows access to the latest version of Camtasia as long as you have an active subscription.Ĭamtasia Individual is a single user license, licensed to a specific individual, and can only be open on one computer at a time. In June 2023, we began offering an individual subscription license of Camtasia. *As of November 16, 2021, all purchases of Snagit, Camtasia, and the Bundle include one year of Maintenance. *Upgrade purchases began including the first year of maintenance on September 1, 2020. Certification training to develop skills, including 20+ exclusive how-to videos each for Snagit and Camtasia.Īdditionally, Maintenance benefits also include volume discounts, extended version support, and one software key that lets you easily package, deploy, and manage all your 5+ licenses.Ĭustomers who opt to renew Maintenance annually will continue to receive all the benefits that a current/active agreement offers, including annual releases at a low cost – a great value compared with the cost of an upgrade or a new license.Premium technical support, including live phone and chat, plus expedited response times on email and online tickets (phone support U.S.The latest new releases and features, guaranteed! We continually release software updates!. While the initial purchase is a one-time fee, you must have an active Maintenance agreement to continue receiving the benefits of Maintenance, including access to minor updates/bug fixes for the products. One-time fee with annually renewing Maintenance.
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